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Data Analytics and Digital Twin

Load Gantry Optimisation and Terminal Operations Enhancement

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Decouple growth from the resource constraints.

DKI Digital Twin  is digital transformation specifically designed for terminals.


Digital Twin is a data analytics service built for the purpose of enhancing and optimising terminal operation and logistics management.

By feeding our proprietary AI modelling system with historic load data, gate-to-gate data, loading process data and other site data we can identify pain points and quantify the gains to reveal the low hanging fruit

Digital Twin data analytics service enables terminal customers to:

1. Make better strategic decisions 

2. Get better control of the operations process.

3. Achieve cost reductions



NEWSFLASH!!! DKI Digital Twin nominated for an award at Stock Expo!

Digital Twin has been shortlisted to win an award in the Terminal Optimisation category! This award will go to the software, service, or model that succeeds in optimising, streamlining, or improving the storage terminal as voted for by our customers. Being an innovative service which has made huge impacts to terminal operations across the Oceania region, Digital Twin is starting to be recognised internationally as a tool for optimising terminals operations. Our success stems from being able to identify hidden problems and find solutions which are simple and fast.

Learn more about our success here: 

Fingers crossed we win!

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Operational Benefits

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Key Benefits:

  • Pro-active CAPEX, operations and maintenance planning.
  • Agile investment decisions – direct capex spending to the biggest opportunities by predicting and benchmarking KPI’s
  • Free up resources – reduce the time required to identify, assess and resolve operational issues
  • Minimise slow downs – optimise the scheduling of maintenance by predicting the windows that have the least impact.
  • Reduce unplanned outages – create leading indicators of equipment health so you can take corrective action early.
  • Manage stakeholder expectations – quantify how step changes in operating conditions will impact performance
  • Improved customer service – reduce gate-to-gate time and improve customer experience by using optimisation and classification tools to improve loading efficiency.
  • Optimise storage strategies – monitor seasonal changes in demand.

Change produces opportunity. Be the first to capitalize with Business Intelligence.

Business Intelligence module is where our team analyses changing markets, competitive landscapes and customer demands in relation to the terminal. Designed to provide the information terminal operators need to make better decisions in turbulent times.

  • Know where you currently stand. Review what's happening with customer demand and align your terminal for maximum efficiency
  • Find problems with logistics management and operations
  • Recognise the factors and conditions of the local business environment
  • Implement the global strategy locally


Case Study: DKI saved CAPEX investment of over $1 million AUD


Alarm Analysis - Death by 1000 cuts

Alarms that stop charging are essential for safety, product quality, and product security. But if left unchecked, they can lead to tremendous waste. Our data shows that on average, loading times are increased by 15-25% due to alarms.

The Alarm Analysis module is designed to to identify alarm root cause and provide remediation advice. By using historic loading data alone, our team will identify problems with system fault, driver error, truck fault, intermittent outage and future failures.

Case Study: Alarm Analysis identified 10 trucks responsible for 54% of interlock trips


Predicted outcomes and certainty with Digital Twin

By creating a virtual terminal powered by AI, our team will be able to predict the outcomes of changes at site. By pairing this with our expensive knowledge and expertise of the terminal operation, DKI can provide solutions which are cost effective.

This module is particularly effective at eliminating decision risk of CAPEX investment and providing certainty about terminal potential and future throughputs.


Case Study: ExxonMobil achieved a 10% reduction in total loading time by adding three diesel arms to specific bay.



Case Study: Digital Twin saved $1.25million CAPEX by reducing wait times and queues

  • Instead of building additional bay, DKI found a way to reduce wait times by  50% 
  • DKI discovered the primary source of inefficiency is Bay 5 which had no ULSD arms. Changing one loading arm resulted in huge reduction in queues. 

Australia - Head Office

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Rowville, Victoria 3178
Telephone: +613 9730 8888

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Beijing, China 100085
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50 Soi Tonson,
Ploenchit Road, Patumwan,
Bangkok, Thailand
T: +66 2 652 2617